Privacy statement


Thank you for your interest in our website. The protection of your privacy is very important to us. Below we provide you with detailed information on dealing with your data.

Storage of access data in server log files
You can visit our website without providing your personal information. We only store access data in so-called server log files, as for example the name of the requested file, date and time of the request, transferred data volume and the accessing internet provider. These data are evaluated solely in order to ensure trouble-free operation of the site and for the improvement in our offer. They do not permit any conclusion on your person.

Collection and processing of data for contract processing and for opening a customer account
We only collect personal data, if you provide it to us voluntarily in the procedure of ordering, when contacting us (e.g. per contact form or email) or by opening a customer's account. You can see in the respective input forms, which data are collected. We use the data you provide to us for contract processing and processing your requests. After the settlement of the contract or deletion of your customer account your data are blocked from further use and after the expiry of the legal, fiscal and commercial regulations your data will all be deleted, unless you have agreed expressly to a further use of your data. Or we reserve the right to a further use of your data, which is allowed by law. You find further information below. The deletion of your customer account is possible at any time and can be done by writing a message to the below mentioned contacts.

Data forwarding for implementation of a contract
For the implementation of the contract, we pass your data on to the responsible shipping company if necessary. For the processing of payments we pass on the necessary payment details to the credit institution commissioned to process the payment and, if necessary, to payment service providers commissioned by us or to the payment service you have chosen during the order process.

Use of data when registering for the email-newsletter
When registering for our newsletter, we use the data, which are necessary for this purpose, or data, which you have provided separately, in order to send you our email-newsletter regularly. You can cancel the newsletter at any time in the form of a message to the below mentioned contact or by clicking on the link available in the newsletter.

Use of cookies
We use cookies on different pages in order to make the visit of our website attractive and to enable the use of certain functions. Cookies are small text files, which are stored on your terminal device. Some of the used cookies are deleted at the end of the browser session (session-cookies). Other cookies remain on your terminal device and enable us to identify your computer the next time you visit our website (persistent cookies). You can configure your computer in such a way that you are informed about the setting of cookies and decide in each case whether or not to accept the cookies, if you want to accept them in certain circumstances or if you want to reject them in general. If a cookie is not accepted, the functionality of our website may be restricted.

Use of Google Analytics for web analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.de). Google Analytics uses so-called „cookies“, text files, which are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this site are usually transmitted to a Google server in the USA and stored there. In the case of activation of the IP anonymization on this website, your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area before. Only in exceptional cases the full IP address is sent to a Google server in the USA where it shortened. On behalf of the site owner Google will use this information to evaluate your use of the website, compiling reports on website activity together and to provide other use of the website and internet related services with respect to the website owner. As part of Google Analytics provided by your browser IP address will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, we would point out, however, that in this case you may not be able to use all features of this site will be fully. They may also prevent the detection of the cookie generated by and related to your use of the website (including your IP address) to Google and the processing of these data by Google by downloading the available at the following link browser plug-in and install 
Browser-Add-on   

Use of Facebook plugins
Our website uses plug-ins of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plug-ins are indicated with a Facebook-logo or with the additional text „social plug-in of Facebook“ or „Facebook social plug-in“. An overview about the Facebook plug-ins and how they look like you find here: http://developers.facebook.com/plugins
If you call up one of our internet website pages which has a plug-in of this kind, your browser sets up a direct link to the Facebook servers. Facebook sends the plug-in's content directly to your browser and from there to the website. As a result of the plug-in integration, Facebook receives notification that you have accessed the corresponding page on our website, even if you do not have an account on Facebook or you are not logged into Facebook currently. This information (including your IP-address) is transmitted directly from your browser to a Facebook  server in the USA and is stored there.
If you are logged into Facebook, Facebook can associate your access to our website directly with your Facebook account. If you interact with the plug-ins, e.g. by clicking the "like"-button or  leaving a comment, this information is passed on to a Facebook server directly and is stored there. Furthermore, this information is published in your profile and is shown to your Facebook-friends.

The purpose and the scope of the collection, the use and processing of the data by Facebook, as well as your relevant rights and the settings available for the protection of your privacy, please see Facebook's privacy policy:  (
http://www.facebook.com/policy.php )

If you don't want Facebook to allocate the collected data via our website to your Facebook account, you must log out from Facebook, before visiting our website. With add-ons for your browser you can avoid the download of the Facebook plug-ins, e.g. with the "Facebook Blocker" (
http://webgraph.com/resources/facebookblocker/ ) or the script blocker „NoScript“ ( http://noscript.net/ ).

Use of Twitter plug-ins (e.g. „Twittern“-button)
On our website so-called social plug-ins ("plug-ins") of the micro-blogging service Twitter are used, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA („Twitter“). The plug-ins are indicated with a Twitter-logo, Die Plugins sind mit einem Twitter-Logo, for instance involving a blue „Twitter-bird“. An overview about the Twitter plug-ins and how they look like you find here: to the Twitter Plug-ins
If you call up one of our internet website pages which has a plug-in of this kind, your browser sets up a direct link to the Twitter servers. Twitter sends the plug-in's content directly to your browser and from there to the website. As a result of the plug-in integration, Twitter receives notification that you have accessed the corresponding page on our website, even if you do not have an account on Twitter or you are not logged into Twitter currently. This information (including your IP-address) is transmitted directly from your browser to a Twitter server in the USA and is stored there.
If you are logged into Twitter, Twitter can associate your access to our website directly with your Twitter account. If you interact with the plug-ins, e.g. by clicking the "twitter"-button or  leaving a comment, this information is passed on to a Twitter server directly and is stored there. Furthermore, this information is published in your profile and is shown to your Twitter-friends.
The purpose and the scope of the collection, the use and processing of the data by Facebook, as well as your relevant rights and the settings available for the protection of your privacy, please see Twitter's privacy policy: https://twitter.com/privacy . If you don't want Twitter to allocate the collected data via our website to your Twitter account, you must log out from Twitter, before visiting our website. With add-ons for your browser you can avoid the download of the Twitter plug-ins, e.g. with the script blocker „NoScript“ .

Use of Google+ plug-ins (e.g. „+1“-button)
On our website so-called social plug-ins ("plug-ins") of the social network Google+, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). The plug-ins are indicated with e.g. buttons with "+1" on white or colored background. An overview about the Google plug-ins and how they look like you find HERE .
If you call up one of our internet website pages which has a plug-in of this kind, your browser sets up a direct link to the Google servers. Google sends the plug-in's content directly to your browser and from there to the website. As a result of the plug-in integration, Google receives notification that you have accessed the corresponding page on our website, even if you do not have an account on Google+ or you are not logged into Google+ currently. This information (including your IP-address) is transmitted directly from your browser to a Google server in the USA and is stored there.
If you are logged into Google+, Google can associate your access to our website directly with your Google+ account. If you interact with the plug-ins, e.g. by clicking the "+1"-button or  leaving a comment, this information is passed on to a Google server directly and is stored there. Furthermore, this information is published in Google+ and is shown to your Google+-contacts.
The purpose and the scope of the collection, the use and processing of the data by Google, as well as your relevant rights and the settings available for the protection of your privacy, please see Google's privacy policy here: Datenschutzhinweisen von Google .
If you don't want Google to allocate the collected data via our website to your Google+-account, you must log out from Google+, before visiting our website. With add-ons for your browser you can avoid the download of the Google plug-ins, e.g. with the script blocker „NoScript“ .


Rating-reminder per email
Possibly you have given following consent during or after your order process: „Yes, I would like to "rate my purchase later" and will receive  a one-time email with a rating-reminder from Trusted Shop after 7 days.
If you gave the above mentioned explicit agreement to the rating-reminder concerning the customer rating of the purchase and service due to Trusted Shop's customer rating system, we pass on your email-address to  Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Köln, so that they can send an rating-reminder via email after 7 days. This agreement can be revoked at any time with effect for the future (e.g. per email to Stefan@hoelleinshop.com ).

Right of access and contact
You have the right to get free information on the stored personal data, as well as the right of correction, blocking or deletion. If you have questions concerning the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, as well as revocation of consents granted or objection to a certain use of data, please contact:

Stefan Höllein
Glender Weg 6
96486 LAUTERTAL
09561-555 999
stefan@hoellein.com

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